Same-Day Response, No Phone Trees
When you call, a live dispatcher picks up and a crew is assigned immediately. No waiting for callbacks, no being routed through menus.
From Your First Call to Fully Restored
Here's exactly what happens when you call Fire and Flood Co. — step by step, start to finish.
Dispatch Crew IICRC
Certified
Certified
Up-Front
Estimates
Estimates
Local-Based
Crews
Crews
The Restoration Process
What happens from your first call through final walkthrough.
- 1
Call — Live Dispatch, 24/7
Speak to a live person the moment you call. We take down the situation, route a crew, and stay on the line if you need us.
- 2
Arrival & Assessment
An IICRC-certified lead technician arrives same-day, assesses the scope of damage, documents everything photographically, and walks you through the plan.
- 3
Mitigation
We stop the damage from spreading — water extraction, smoke/soot containment, or mold isolation. Fast mitigation protects your home and reduces total cost.
- 4
Drying & Cleanup
Industrial drying equipment, HEPA filtration, and specialized cleaning get your home back to a safe, healthy state.
- 5
Repairs & Restoration
Structural repairs, rebuilds, and finish work. You get one contractor for mitigation through restoration — no hand-offs.
- 6
Final Walkthrough
We walk through the completed work with you, provide all documentation for your records, and make sure you're satisfied before we leave.
What Sets Our Process Apart
IICRC-Certified Technicians
Every crew is IICRC-certified in the service they perform. Water damage, fire damage, and mold remediation each require different training — and our techs have it.
Documented, Photographed, Move-Back Ready
Every step is photographed and contained. Daily moisture readings on water and mold jobs. We hand the home back clean — no loose ends, no surprises.
What You Can Expect
Same Day Crew Dispatched
24/7 Live Phone Answered
IICRC Certified Technicians
One Contractor, Start to Finish
A Note About Our Network
Fire and Flood Co. works with a nationwide network of vetted, IICRC-certified restoration partners to deliver same-day service in every market we serve. This is how we keep response times fast across the country — rather than staffing every zip code with our own crews, we've built relationships with trusted local contractors who meet our certification, insurance, and quality standards.
Every partner is vetted against the same criteria: licensed and insured, IICRC-certified in the services they perform, and with a track record of same-day response. When you call, you get the same Fire and Flood Co. experience — whether the crew is our own or a vetted partner.
Ready to Start? We're 24/7.
Call now for same-day dispatch. Water, fire, and mold — one call handles it all.
Dispatch Crew